Dear Valued Customer,
We are contacting you today to address TS-BAT10 Cell Change on a product you've purchased from Technologic Systems.
The affected products are: TS-BAT10
In order to more readily handle fluctuations in order volume, we're moving to a new manufacturer of Li-Po cells. This manufacturer allows direct purchasing of cells in a wide range of quantities. Which in turn allows us to better optimize our overall supply chain.
The new cells have been fully qualified by us as an acceptable replacement. They have the same power ratings as our previous cells. Applications which use the TS-BAT10 will not require any software changes to accommodate the cell change. The interface to the TS-BAT10 and our recommended behavior patterns remain the same.
Please contact us before May 20, 2020 (14 hours from now) if you have any concerns regarding integration so that we may plan appropriately.
Technologic Systems appreciates your business. If you have further questions or concerns, please contact us by either replying to this email or filling out the contact us form at https://pcs.embeddedarm.com/notices/ts-bat10-cell-change.
16525 East Laser Drive
Fountain Hills, AZ 85268
Phone: (480) 837-5200
Fax: (480) 837-5300