Communication Updates from 04/07/20 (TS-7680, TS-4900, TS-7970)


Notice Id: 151
Type: General
Effective On: Apr 07, 2020
Published: April 07, 2020 Products Affected: TS-4900, TS-7680, TS-7970, TS-TPC-8390-4900, TS-TPC-8950-4900


Notice Id: 151 | Type: General | Effective On: Apr 07, 2020 | Published: April 07, 2020 | TS-4900 TS-7680 TS-7970 TS-TPC-8390-4900 TS-TPC-8950-4900

Dear Valued Customer,

You may have noticed that we experienced an issue with our Product Communication System (PCS) which is used to automatically publish a variety of communication with you our customers. Some notifications were "stuck in queue" and were sent out en masse this morning.  We realize this may cause confusion and some concern, please be reassured that there is still plenty of time to work with us regarding any of these notices, as we always build margin into our automated reply by dates.

One unfortunate delay in communication was a series of notifications regarding the End of Life of the LSR radio used on the TS-7680, TS-4900, and TS-7970 and the New WiFi/Bluetooth Module for the TS-4900 and TS-7970.  Please rest assured that we are prepared to help every customer thru this transition time and we still have another 6-9 months before any production transition will be made.  We are also now shipping the evaluation samples of the new revisions.  Please contact us from that notice or this one with your particular needs and we will work with you for a smooth transition.

We are deeply sorry for the inconvenience, you may see these notices publish twice today as we work to ensure that every customer has received their notification.

Technologic Systems appreciates your business. If you have further questions or concerns, please contact us by either replying to this email or filling out the contact us form at https://pcs.embeddedarm.com/notices/communication-updates-from-04-07-20-ts-7680-ts-4900-ts-7970.

Best Regards,

Technologic Systems
16525 East Laser Drive
Fountain Hills, AZ 85268
Phone: (480) 837-5200
Fax: (480) 837-5300

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