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Communication Updates from 04/07/20 (TS-4500, TS-75xx, TS-4700, TS-4800)


Notice Id: 154
URL: https://pcs.embeddedarm.com/notices/communication-updates-from-04-07-20-ts-4500-ts-75xx-ts-4700-ts-4800 Type: General
Contains Board Revisions: No
Effective On: Apr 07, 2020
Published: April 07, 2020
Products Affected: TS-4500, TS-4700, TS-4800, TS-7550, TS-7553, TS-7558-BOX, TS-8100-4500, TS-8100-4700, TS-8100-4800, TS-8160-4700, TS-8160-4800, TS-8820-4700, TS-8820-4800, TS-TPC-8390-4700, TS-TPC-8390-4800, TS-TPC-8900-4700, TS-TPC-8900-4800


Dear Valued Customer,

You may have noticed that we experienced an issue with our Product Communication System (PCS) which is used to automatically publish a variety of communication with you our customers. Some notifications were "stuck in queue" and were sent out en masse this morning.  We realize this may cause confusion and some concern, please be reassured that there is still plenty of time to work with us regarding any of these notices, as we always build margin into our automated reply by dates.

One unfortunate delay in communication was a series of notices that we were republishing from 2017 regarding the transition to XNAND2 technology on (TS-4500, TS-75xx, TS-4700, TS-4800).  Our transition timelines on some products were delayed and the XNAND2 has been slowly releasing to production over the past 12 months.  We re-published the previous notices to ensure that customers were reminded of this new technology.  Please contact us from that notice or this one with your particular needs and we will work with you for a smooth transition.

We are deeply sorry for the inconvenience, you may see these notices publish twice today as we work to ensure that every customer has received their notification.

Technologic Systems appreciates your business. If you have further questions or concerns, please contact us by either replying to this email or filling out the contact us form at Communication Updates from 04/07/20 (TS-4500, TS-75xx, TS-4700, TS-4800).

Best Regards,

Technologic Systems
16525 East Laser Drive
Fountain Hills, AZ 85268
Phone: (480) 837-5200
Fax: (480) 837-5300


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