Dear Valued Customer,
We are contacting you today regarding how Technologic Systems plans on Addressing New Tariffs on Electronics Materials Shipping into the US. Technologic Systems strives to maintain pricing stability on our products over the full lifetime of the product, but unfortunately, with the recent unprecedented changes in our industry, this is proving very challenging. Technologic Systems is currently absorbing as much of the increased costs on our materials as possible; however, we have determined that with the current tariffs, we will need to pass part of our increased costs onto our customers in the form of a 5% surcharge on all orders. We are notifying you now to provide you with advance notice of these upcoming changes.
Technologic Systems is hopeful that this will be a temporary surcharge on our materials, and that 5% will be enough to cover these increases for the duration of the tariffs. Although we don’t anticipate this surcharge changing, given the evolving and complex tariff situation, it is possible that Technologic Systems may increase or decrease this surcharge. If this occurs, we will communicate these changes promptly with all of our customers. Technologic Systems also assures you that once this trade dispute has been resolved and we are able to receive our raw materials without these fees, we will phase out this surcharge as quickly as possible.
The affected products are: All Products
Technologic Systems will honor the current pricing on any orders already on the books, and for all new orders placed before September 15, 2018 where shipment is completed prior to Jan. 1, 2019. Beginning on September 15, 2018, the surcharge will appear on all Sales Order Acknowledgements you receive from Technologic Systems. The surcharge of 5% will be calculated based on the order total before taxes and shipping charges are applied. The 5% surcharge will also appear as an independent item on our invoices.
Please contact us as soon as possible with any concerns. Also please feel free to contact us at firstname.lastname@example.org if you would like an updated quote for the product(s) you order for your records.
Technologic Systems appreciates your business, and we are committed to providing you with exceptional customer service. We apologize for any inconveniences this temporary surcharge may cause. If you have further questions or concerns, please contact us by either replying to this email or filling out the contact us form at https://pcs.embeddedarm.com/notices/addressing-new-tariffs-on-electronics-materials-shipping-into-the-us.
16525 East Laser Drive
Fountain Hills, AZ 85268
Phone: (480) 837-5200
Fax: (480) 837-5300